Terms and Conditions

Introduction:

The terms of service define the way TechGenzi Private Limited (herein called as TechGenzi and also referred to as “we”, “our” and “us”) business works, the applicable laws, and to establish the user agreement in terms of the elements that you can expect from us as you use our services and the elements that we can expect from you.  When you use our services (applies to “visitors” and “members” – “Members” are the registered users and the “Visitors” are unregistered users), you agree to all the terms mentioned herein.  Apart from this, we also published a privacy policy and cookie policy that has details on how we collect, use, share, store, export, import, update, manage and delete your information. Although the Privacy Policy is not included in these terms of service, we encourage you to read and understand them better, as the use of services in TechGenzi is also subject to our Privacy Policy and Cookie Policy.

The Terms of Service, Privacy Policies, and Cookie Policies may change from time to time. Any material changes will be informed in advance through notifications and/or our services or through other means so as to provide the opportunity to review and accept the changes before they become effective.  Such changes made cannot be made retroactively.  If not in agreement with the change.  You are continuing to use our services after the changes become active means, that we have your consent for the updated terms of services.

It is important for you to understand the terms of service, and you are agreeing to these terms of service by using our services. 

You agree that by clicking “Sign in”, “Join”, “Sign Up”, “Log in”, “Register”, or such similar buttons leading to registering, accessing, or using our services, you are entering into a legally binding agreement with us (even if you are using our services on behalf of an organization). If you do not agree to this user agreement, do not click “Join Now” (or similar buttons leading to registering, accessing, or using our services), and do not access or otherwise use any of our services. If you wish to terminate this agreement, at any time, you can do so by closing your account and no longer accessing or using our Services.

Obligation to Use:

The following are the terms that define the relationship between TechGenzi and You – Using our services, you agree that;

  • All the intellectual property rights that are in our services are retained by us even if you are given permission to use such services.
  • Your account with TechGenzi and usage of services from our platform allows you to interact with others (with the intended purpose).  You will maintain a respectful environment for everyone.  
  • You will not abuse or harm others or yourself.  You will not upload, post, transmit, publish, or distribute any material or information that is unlawful, or which may potentially be perceived as being harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially, ethnically, or otherwise objectionable 
  • You will not interfere with or disrupt the services
  • In our platform, you will comply with all the applicable laws, respect the rights of others, respect other’s privacy rights, and respect others’ intellectual property rights
  • When you share information on our Services, others can see, copy and use that information.
  • You agree that you will not copy, use, disclose or distribute any information obtained from the Services, whether directly or through third parties (such as search engines), without the consent of TechGenzi
  • You own all of the content and personal information that you provide to us, and you agree to us a non-exclusive license to it.
  • All the content that consists of personal data will be subject to our Privacy Policy in terms of the way the data is accessed/used including the preference settings of your choices 
  • Your use of the content and information posted on our Services by others is at your own risk.  You may use the products and services offered by others through our Services / Platform and we are not responsible for any such direct third-party activities
  • Towards providing our services to you, we might need to send you service-related communications information, alerts, announcements, and other such information through email / SMS / Websites / Apps / Mobile / Post to the physical address or other such media from time to time. 
  • You will implement adequate technical and organizational controls to protect any information received from us (the use within the conformity of the purpose) against unauthorized or unlawful processing and against accidental loss, destruction, damage, alteration, or disclosure and you will retain or process shared Personal Data for no longer than is necessary to carry out the agreed purposes.
  • You agree that you will not do anything to misuse our services like monitoring the services, availability, performance, or functionality for any competitive purpose.

Rights and Limitations:

  • Your feedback is valuable to us to improve our services.  However, we may act on your feedback without obligation to you.
  • TechGenzi will make all efforts to continue developing and adopting new technologies and features in order to improve our services.  To support such features, we may add or remove some of the features/functions or increase/decrease the limits of our services to start offering new packages and stop offering the old ones.  While making such changes, we will be providing notifications/alerts for cases where the changes might affect negatively the use of your existing services for the alternates.
  • TechGenzi may change, suspend, discontinue, expand or end any of the services to support the technology advancements and other such needs.
  • TechGenzi may change the pricing plans with reasonable notice and as applicable and allowed under the law in a prospective manner.
  • TechGenzi has the right to limit the usage, to limit the services, to restrict the way you connect to our system, and to use our platform. 
  • TechGenzi will process the data and information that you provide in such a manner to derive insights to make necessary recommendations for you and other members on the platform, which will be useful to use the features/services in a better manner.
  • We reserve the right to take down / remove some or all of the content if we reasonably believe that your content breaches the applicable terms of service or violates applicable law or could harm us, our members, our visitors, or third parties.

Disclaimers, Warranty, Limit of Liability:

  • Up to the extent permitted by the law, you have the right to a certain quality of service and the ways to resolve and fix problems if things go wrong.  We provide our services through reasonable care and skills and you agree to inform us in case the level of quality is not met as described and we will be trying towards addressing the issues.
  • TechGenzi and its affiliates will not be liable with respect to these service terms for any loss of profits, loss of business opportunities, reputations (like offensive, defamatory remarks), goodwill, anticipated savings, loss of data such as downtime, use of data or changes to the content and information, indirect or consequential loss, special or punitive damages.
  • We provide the services, including content and information, on an “As Is” and “As Available” basis to the extent permitted by the law.  We make no representation or warranty about the services including the content in the services, the specific functions of our services, or their reliability, availability, or ability to meet your needs
  • TechGenzi and its affiliates will not be liable to you for any amount that exceeds the total fees paid by you or INR 10000 whichever is the minimum.  These liability limitations do not apply to the liability for death or personal injury, fraud, gross negligence, and or intentional misconduct.

Suspension or Termination:

  • Both TechGenzi and you may terminate this contract at any time without notice.  On termination, you will lose to receive the services, and the right to access and your account will be deleted.
  • On termination, we will have the right to use and disclose your feedback, our members and visitors have the right to reshare the information and content that you shared through our services, and any amount owed by either of us prior to termination will remain owed.
  • We reserve the right to suspend or terminate your access to our services or delete your account if any of the listed things happen.  (a) any breach of the terms (b) per legal requirement or court order (c) if we believe your conduct causes harm or liability to us, our members, visitors, or third parties in terms of hacking, phishing, harassing, spamming, and the like. In case you believe that the account is suspended or terminated in error, you can appeal by sending a review request to the email .

Force Majeure:

  • Force Majeure Event means any event, whatever the origin, not within our reasonable control of us, which we are unable to prevent, avoid or remove or circumvent by the use of reasonable diligence. Force Majeure event shall include, but shall not be limited to, acts of god acts, orders, directions of governmental/ regulatory/ judicial/ quasi-judicial/ law enforcement authorities/ agencies which hinders TechGenzi from performing its obligations under any agreement, including these Terms of services with you, war, hostilities, invasion, armed conflict, the act of a foreign enemy, embargoes, riot, insurrection, labor stoppages, outages and downtimes systems failures experienced by a facility provider, revolution or usurped power, acts of terrorism, sabotage, nuclear explosion, earthquake, pandemic, epidemic, hacking or man in the middle attack or similar attacks/ intrusions, fires, typhoons, storms, and other natural catastrophes.
  • We shall not be in breach of its obligation hereunder if it is delayed in the performance of, or is unable to provide the services (whether partially or fully) as a result of the occurrence of a Force Majeure Event.

Governing Law and Settling Disputes:

  • These Terms of Services and any dispute or claim arising under them will be governed by and construed in accordance with the laws of India. You agree that any legal action or proceedings arising out of these Terms of Use or in connection with these Terms of Services may be brought exclusively in the competent courts/ tribunals having jurisdiction in Bengaluru, India and the Users irrevocably submit themselves to the jurisdiction of such courts/ tribunals